Water rates and hot water
Water rates and
hot water are included in the service charges at Castle Court. The hot water is provided via two Hoval Ultra Gas AM-C650 gas fired condensing boilers.
Leaseholder planned works
Any leaseholder who intends to do work to their flat
involving water pipes, valves etc should contact Cooke & Arkwright's
Property Management department (Tel: 029 20 346335) to clarify whether
this will require a shutdown of hot &/or cold water or communal
background heating units to other areas of Castle Court.
If a shutdown is required, Cooke & Arkwright's
Property Management department will normally require at least four
working days notice of the proposed works so that they can arrange
the communal shutdown via the firm who maintain the communal water
distribution pipes & valves and notify occupiers of affected
Any delay with providing sufficient details to Cooke
& Arkwright may delay the proposed water shutdown beyond the
leaseholder's preferred date, and any inconvenience resulting from
such a delay would be the responsibility of the leaseholder and
not the responsibility of Cooke & Arkwright or Castle Court
Any sudden leaks that may require an emergency shutdown
&/or emergency repairs to communal pipework prevent flood damage etc should be
reported immediately to the Managing Agents during office hours
or to Castle Court site office at any other time.
If necessary, the firm who maintain the communal water
distribution pipes & valves will then be called to site to deal
with the necessary emergency shutdown arrangements &/or emergency
repairs to communal pipework.